Outstanding Answering Service Wins 12th National Award of Excellence!

Alliance Wireless Wins ATSI Award of Excellence for the 12th Consecutive Year! On June 29th, 2015 Alliance Wireless Communications was honoured with the exclusive ATSI 2015 Award of Excellence for the 12th Consecutive Year! This award is presented annually by the Association of TeleServices International (ATSI), the...

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How to Professionally Conduct Yourself with Coworkers and Customers

Nancy Friedman: Do You Suffer From Emotional Leakage? At Alliance Wireless Communications Telephone Answering Service, our Call Specialists are trained to handle every call politely and are consistently monitored to ensure their level of professionalism and courtesy. CAM-X and other organizations judge our services through...

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The 10 Most Annoying Things to Have Happen When Calling Someone

Top 10 Things that Annoy Callers and How We Can Help We’ve all been there; trying to get a hold of someone and being directed to voicemail or put on hold for what seems like forever. Maybe you’re directed to an automated assistant that can’t recognize your voice commands…UGHH! Ever wonder what the most...

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5 Tips on Cell Phone Courtesy Month

July is National Cell Phone Courtesy Month At our Telephone Answering Service we are all about courtesy and so we would like to share 5 tips with you about how to courteously use your cell phone. #1 When in public, keep your conversation quiet and brief. At least until you can move to a more private area to take your call that...

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Bilingual Answering Available at Telephone Answering Service

Spanish and French-Speaking Services Available for Clients at Alliance Wireless Communications Thinking about hiring an Answering Service? Or maybe you already have an Answering Service but they do not offer bilingual telephone answering? This can be frustrating when you’re located in an area that requires Call...

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Funeral Home Answering Service : The Alliance Group