Business Answering Service Tips: 3 Ways to Make a Good First Impression

Nancy Friedman: What’s Your R-T-C Factor? The importance of the first impression you make on people is absolutely crucial to the success of your business. People want to deal with someone who is able and more than willing to help them with any questions or needs they may have. It may be to help them solve an issue...

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Alliance Wireless Wins CAM-X Award of Excellence for 16th Year!

Congratulations to Our Amazing Staff! At the CAM-X 51st Annual Convention and Trade Show held at the Hilton Doubletree in Charleston, South Carolina, Alliance Wireless Communications was honoured with the exclusive 2015 CAM-X Award of Excellence for the 16th consecutive year! The award is presented by the Canadian Call...

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Business Answering Service Tips: 6 Cardinal Rules of Customer Service

Nancy Friedman: The 6 Cardinal Rules of Customer Service Check out these helpful rules of customer service. These rules are a great reminder to always provide the best service to your customers. At our Telephone Answering Service, we take thorough Quality Assurance measures to ensure that our Call Specialists are representing...

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Funeral Home Answering Service : The Alliance Group