3 Ways to Make Sure You’re Choosing the Right Answering Service

Guide to Choosing the Right Answering Service Having a live person to answer the phone for your company can make the difference between a big sale and a new customer, or a lost customer that turns to one of your rivals across town. The person that you have answering the phone plays a major role in converting potential customers...

Read more

Top 4 Reasons Customers Commit to a Company

How Your Business Can Rise Above Your Competitors Customers can be fickle, and in a world where internet access and smartphones are in every pocket, locating one of your competitors won’t take more than a second. That’s why it’s so important that you get customers to commit to working with you. Over time, loyal customers...

Read more

Congratulations to the Team at Alliance Wireless on the 2016 ‘ATSI Award of Excellence’ for Exceptional Service!

Alliance Wireless Wins ATSI Award of Excellence for the 13th Consecutive Year! At the Association of TeleServices International 2016 Annual Conference at the Hilton Downtown Tampa, Florida, Alliance Wireless Communications was named the 13-Year Diamond Plus Winner of the 2016 Award of Excellence for providing outstanding...

Read more

The Popularity of Click-to-Call Means Busier Phones: 3 Ways to Prepare

The Popularity of Click-to-Call Means Busier Phones: Are You Ready? Most of us have seen that little phone icon on a web page of a mobile site, allowing users to simply click and place a phone call to a business. Click-to-call buttons aren’t really anything new for a generation of consumers who grew up with social media, but...

Read more

The Human Touch: Why Connections are Essential to Your Customers

3 Reasons Why Connections With a Real Human Being are Essential to Your Customers Small business owners know that without their loyal customers, they wouldn’t be able to stay in business for very long. New customers are also important to any small business. After all, you won’t be able to grow or expand without building...

Read more
Funeral Home Answering Service : The Alliance Group