10 REASONS TO CHOOSE ALLIANCE WIRELESS
1. Ranked #1 in North America in 2005 and 2006! & #2 in 2007!
Alliance Wireless Communications has been involved in the industry since 1948 with one goal, to provide a quality answering service for our customers and represent them as the professionals that they are. Alliance has consistently been ranked in the top five answering services in North America and was bestowed the honour of ranking number one in 2005 and 2006 and #2 in 2007!
2. National Cam-X Award Winners for the eighth consecutive year.
The Canadian Association of Message Exchange is the national trade association for message handling, order taking, and call center business, whose members are united by a common goal-the continued growth and prosperity of the telephone messaging industry. CAM-X conducts Mystery calls on our Clients lines to evaluate our service; judged in areas such as courtesy, response time, accuracy, professionalism and overall knowledge of the account. The Alliance team has consistently proven to be of award winning calibre.
3. 85% of all calls are picked up on the first ring.
4. Time Billing Advantage - You only pay for what you use.
5. In Depth Training Program to ensure we deliver World Class Service
6. Custom Account Design to meet your specific requirements.
7. Voice Record feature so you can listen to every call
Optional voice record features allow you to call in and retrieve the your messages and hear the actual conversation between your customer and our operators eliminating any concerns of a an incorrect message and allowing for verification of your customers conversations. The voice record feature is one of many on our voicemail system and can notify you when you have messages by fax , pager or it can even email the message for you to listen to.
8. Each & every call is digitally recorded for Quality Control
9. Sophisticated, State of the Art Equipment for a more streamlined service
10. 1-800 #'s for call forwarding purposes so you do not incur long distance fees from your location to ours with the option of advertising this number at no additional cost.