10 Reasons to Choose Alliance Wireless

1.  Ranked #1 in North America in 2005 and 2006,  #2 in 2007 &  Prestigious 'DIAMOND AWARD Winners' in 2009 for 10 consecutive years of outstanding service!

Alliance Wireless Communications has been involved in the industry since 1948 with one goal, to provide a quality answering service for our customers and represent them as the professionals that they are. Alliance has consistently been ranked in the top five answering services in North America and was bestowed the honour of ranking number one in North America in 2005 & 2006, #2 in 2007 and most recently awarded the prestigious 'DIAMOND AWARD' (October 2009), for outstanding service for 10 consecutive years!

2.  National Cam-X Award Winners for the tenth consecutive year
The Canadian Association of Message Exchange is the national trade association for message handling, order taking, and call center business, whose members are united by a common goal-the continued growth and prosperity of the telephone messaging industry. CAM-X conducts Mystery calls on our Clients lines to evaluate our service; judged in areas such as courtesy, response time, accuracy, professionalism and overall knowledge of the account. The Alliance team has consistently proven to be of award winning calibre.

3. Quality Control ClerkAlliance Wireless employs a Quality Control Clerk who in addition to the Operations Manager, VP and President is in charge of listening to calls to ensure we are providing top-notch service on each and every call!  Stats are also closely monitored to ensure quick response time.

4.  Time Billing AdvantageYou only pay for what you use.  (per second billing)

5.  In Depth Training Program to ensure we deliver World Class Service

6.  Custom Account Design
Operating under your exact instructions allowing for a seamless transfer.

7.  Voice Record feature so you can listen to every call
Optional voice record feature allows you to log into our website or call in via a separate toll free # and an access code and retrieve your messages. You hear the actual conversation between your caller and our operators eliminating any concerns of an incorrect message and allowing for verification of your customers conversations. The voice record feature is one of many on our voice mail system and can notify you when you have messages via fax, email, text or pager.

8.  Each & every call is digitally recorded for Quality Control

9.  Sophisticated, State of the Art Equipment for a more streamline service

10. 1-800 #'s for call forwarding purposes so you do not incur long distance fees from your location to ours with the option of advertising this number at no additional cost.