Blog

Your Telephone Answering Service Proudly Serving Our Community

Posted by on Mar 8, 2017 in Blog | Comments Off on Your Telephone Answering Service Proudly Serving Our Community

Brad French Inducted into the Youth Diversion’s Foundation of Success On the evening of February 23rd Youth Diversion hosted a Donor Recognition Event to honor this year’s past donors and funders. Youth Diversion is an organization based in Kingston, Ontario that is committed to helping youth overcome challenges (www.youthdiversion.org). Community champions including Brad French, President of Alliance Wireless Communications, were recognized and inducted into the Agency’s Foundation of Success. He established a sustainability fund for...

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Maximize Lead Generation and Response with a 24/7 Live Answering Service

Posted by on Mar 7, 2017 in Blog | Comments Off on Maximize Lead Generation and Response with a 24/7 Live Answering Service

How a Business Answering Service Can Help You Stay on Top of Customer Interactions Getting new customers and clients to work with your business isn’t always easy. If you’re like most companies, you’ve got a dozen competitors in your area and even more trying to edge you out online. That’s why lead generation and a quick response to customer inquiries is so important if you want to grow as a company. Keep reading to learn more about how a 24/7 live business answering service can help you take advantage of leads and stay on top of...

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Virtual Receptionist: 3 Key Things to Ask Before Deciding

Posted by on Feb 28, 2017 in Blog | Comments Off on Virtual Receptionist: 3 Key Things to Ask Before Deciding

How to Hire the Best Possible Virtual Receptionist for Your Business Handling all of your incoming phone calls can be time-consuming and difficult when you’re trying to run a small business. However, hiring a full-time receptionist is generally too costly for smaller operations. That’s why many small business owners turn to a virtual receptionist (VR). For many, this solution is cost-effective and smart. Before you choose a virtual receptionist, though, there are three key things you need to ask. Keep reading to learn more about hiring the...

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Pink Shirt Day 2017 at Our Telephone Answering Service

Posted by on Feb 22, 2017 in Blog | Comments Off on Pink Shirt Day 2017 at Our Telephone Answering Service

Be Kind Our team at Alliance Wireless have joined forces with the Pink Shirt Day campaign to end bullying. Today is about raising awareness regarding bullying, which can happen anywhere. Our schools, workplaces, homes and the internet are all sites of bullying. Join the campaign and wear your pink shirt! Did you know that: Every 7 seconds a child in a Canadian school is bullied. 1 in 10 children are bullied regularly. 42% are bullied online. To learn more about Pink Shirt Day please visit the...

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Evaluating Automated vs. Live Answering Services: What You Should Know

Posted by on Feb 14, 2017 in Blog | Comments Off on Evaluating Automated vs. Live Answering Services: What You Should Know

3 Things to Consider When Deciding on a Telephone Answering Service Trying to handle the phones all by yourself can feel nearly impossible as a small business owner. That’s why many people choose a small business phone answering service to help them out. The fact is, though, there are many important decisions to make when hiring a small business phone answering service. For many, deciding between automated and live answering services can be quite tough. Keep reading to learn more about automated services vs. live answering services to see...

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The Importance of Live Phone Service When Running a Small Business

Posted by on Feb 7, 2017 in Blog | Comments Off on The Importance of Live Phone Service When Running a Small Business

3 Ways a Live Phone Service Should Be Part of Your Company’s Game Plan Running a small business, especially if you don’t have many employees on your team, can be challenging each and every day. Tasks like handling incoming phone calls can also get in the way of real work you need to get done. That’s where having a live phone service can really be beneficial for many small business owners. Still, many one-man or few-man operations don’t look for answering services for small businesses. Keep reading to learn more about the importance...

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3 Reasons an Inbound Call Center Helps Close the Deal

Posted by on Jan 31, 2017 in Blog | Comments Off on 3 Reasons an Inbound Call Center Helps Close the Deal

How the Right Inbound Call Center Can Help You Close Deals for Your Business Running a small business can feel like an uphill battle almost every single day. After all, if you’re like most small business owners, you work very hard to keep your business running and put in overtime to grow it. One thing you can’t afford as a small business owner is missing sales by losing customers. Without help answering the phones, though, that may be exactly what happens. Keep reading to learn three reasons why you should consider an inbound call center...

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Why Having a 24/7 Phone Service is a Safety Net for Your Company

Posted by on Jan 18, 2017 in Blog | Comments Off on Why Having a 24/7 Phone Service is a Safety Net for Your Company

How an Answering Service Can Help Your Business Grow Customers form an impression of your business from the very first time they call you. For new customers, how you handle their phone call can be the difference between building a fruitful relationship and sending them into the arms of your competitors. The problem is that not all new customers are going to call during business hours when you’re available to answer questions. Even your existing customers may need to reach you when your office is typically closed. Hiring a 24/7 answering...

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3 Ways a Live Answering Service is Better than Automated Answering

Posted by on Jan 10, 2017 in Blog | Comments Off on 3 Ways a Live Answering Service is Better than Automated Answering

Pulling Away from the “Press 1 to Continue” Method of Doing Business As a small business owner, you know that customer service needs to be a top priority if you want to compete with other small businesses, as well as those with bigger advertising budgets and a larger staff. So why would you put your customers on hold as soon as their phone stops ringing? Despite customer service concerns, that’s exactly what you’re doing if your customers have to play the dial-a-prompt game before they can get anybody on the phone. It’s...

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3 Ways a Live Answering Service Can Boost Your Business

Posted by on Jan 4, 2017 in Blog | Comments Off on 3 Ways a Live Answering Service Can Boost Your Business

3 Ways a Live Answering Service Can Boost Your Overall Revenue Each Month Small business owners are always looking for ways to boost business. From getting new clients in the door to working with existing clients to ramp up sales, increasing revenue is always a top priority for small business owners. What you may not think of right away when it comes to boosting business is hiring a business call answering service. Keep reading to learn three ways a live answering service can boost your business and your overall revenue each month. You’ll...

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