Outstanding Service Wins National Award for Alliance Wireless!

Alliance Wireless Communications wins ATSI Award of Excellence for the 11th Consecutive Year!!

We have been honoured with the exclusive Association of TeleServices International (ATSI) Award ATSI-AOE-11-Years-2014-alliance-wireless-communicationsof Excellence for the 11th consecutive year!! This award is presented annually by ATSI – the industry’s Trade Association for providers of telecommunications and call center services across North America and the UK.

We were presented with the award at ATSI’s 2014 Annual Convention held at The Peabody Hotel, Memphis, TN

Here is how the judging works:

Independent judges are contracted by ATSI to evaluate message services over a six month period. The criteria for scoring include: courtesy, response time, accuracy and overall service to their clients. If the company scores 80% or better in ALL categories, they are presented with the coveted ATSI Award of Excellence. The program is now in its 18th year.

“The ATSI Award of Excellence is the most prestigious recognition of exemplary customer service in our industry. Award recipients demonstrated the highest level of service throughout every aspect of a caller’s experience – exceeding the award’s rigorous criteria and customer service standards. It’s quite an honor,” says ATSI President Sharon Campbell.

Now an eleven-time winner, Alliance Wireless earned the Diamond Plus Award for eleven consecutive years!!

Congratulations to all of our staff here at Alliance Wireless Communications for our proven quality service to our customers. Thank you ATSI for this incredible award. Way to go team!

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