Unable to answer as your staff are assisting callers on the other line, call forward/no answer
after a pre-determined ring will route your line into our toll free number 24/7. All lines being
utilized and your clients can’t get through? Call forward/busy will eliminate these frustrating
busy signals and potential lost calls.
Multiple lines ringing and your Receptionist is speaking with one of your clients on the other line. Don’t
interrupt your callers or place them on lengthy holds. Alliance Communication’s Customer Service
Representatives are equipped to answer multiple lines on each toll free # that we assign. Have your lines
programmed to ring into our toll free # after a pre-determined ring so all your Clients get the care and
attention they deserve.
New marketing or advertising campaign can create added traffic for your staff let us handle the additional
traffic while you concentrate on sales. Alliance Customer Service Representatives have you covered!
We will secure details, answer FAQ’s and relay pertinent information so you never miss another
opportunity. Uncertain of your marketing efforts response utilize one of our 800 numbers and let us track
the results for you!
No Busy Signals
Ever receive that frustrating busy signal and finally give up? The call forward/busy service will
automatically route your calls to Alliance if all lines are being utilized. (also saves the expense of investing
in additional lines). With our professional and friendly Operators and all details available at our fingertips
it is a seamless transfer of calls.
Never lose a call
Your calls are too important to be potentially lost to your competition. Don’t leave them unattended
or take a chance on hang ups again. Alliance Communications’ professional staff will increase your
business one call at a time!
Transparent call handling
Alliance’s professional Operators will greet your callers the same way you would with the ability to patch
the caller to a cell phone, back line or direct to an extension. Or simply list all your personnel and we will
notify them immediately with details via an email or text. Callers don’t always expect to reach a business
person right away. We can simply advise the caller that you are currently on the other line, with a client
or have stepped away from your desk and you will return their call as soon as possible or time frame you