Virtual Receptionists

Professional Telephone Answering Service and customized solutions allow for a seamless transfer of your calls to Alliance Wireless. We are your specialized receptionist 24/7 with immediate message notification via email, text, phone or scheduled recaps. We can take your calls during regular business hours, after hours, during busy periods or 24/7 and you only pay when your line rings! With all your details available at our fingertips we can do everything but serve you a cup of coffee!

Alliance Wireless Communication’s Virtual Receptionist Service gives you the convenience of having your office open 24/7. A missed call represents opportunity lost, whether you are a plumber, electrician, lawyer or doctor or other service provider/professional. When a potential client calls they need the assurance that they can reach your office. With Alliance call services in place you can be confident that they have reached a skilled, live operator who will handle the call accurately & professionally. Your Alliance virtual receptionist can handle appointment bookings, reservations, cancellations and company inquires. Call services such as the virtual receptionist give you an office presence when you are on the road or busy with other clients ensuring you don’t miss any opportunities.

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Flexible

Unlike staff, the Virtual Receptionist can be activated at a moments notice to help during a peak period or across lunch breaks and de-activated when not required. Other features such as call forward/no answer can be placed on your line 24/7 which will route your line into Alliance after a pre-determined ring or call forward/busy in the event all lines are being utilized.

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Cost effective

With a Virtual Receptionist you have no benefit costs, recruiting costs, no vacations, no raises, no worries. You pay your virtual employee by the second and only when your line rings. We will also work closely with you to ensure you are on the right rate plan.

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Scaleable

Alliance Communications is a full featured call services center and offers the ability to answer many concurrent calls. If your business is in the growth stage we can meet your needs as you develop. Whether you need a single virtual receptionist or multiple receptionists we will be there for you and your clients.

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Simple

The virtual receptionist is simple to set up and easy to use. When you commence service we fill out a criteria sheet that includes information that we need to have on file and anything additional you wish to provide. Simply call forward your phones to our service and we will be here ready and prepared to take your calls.

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Call Triage

With a virtual receptionist you can be assured you will get the important calls when you need to, with the ability to patch live calls to your cell or dispatch emergency calls using SMS or email and a confirmation period. You have complete control of your calls and can choose to handle them as required. Think of Alliance as a triage for your calls, allowing you the convenience of handling non urgent calls when you have more time.

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