Why Us?

  • 70+ Years’ Experience
  • Versed in Many Markets
  • State-of-the-Art Technology
  • Customized Scripting
  • Comprehensive Training for all Agents
  • Per Second Billing
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Virtual Receptionist

  • Enhanced Tele-Receptionist
  • Tier 1 Help Desk
  • Business Continuity
  • Reservations/ Scheduling
  • Integration with Software including ConnectWise
  • After-Hours Customer Support
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Business Services

  • Centralized Accounts
  • Payment Encryption
  • Fundraising and Raffle Ticket Sales
  • Forms Processing & Scripted Surveys
  • Lead Qualification
  • Telemarketing and Sales Call Screening
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Telephone Answering Service

Award Winning Business Answering Service

Alliance Wireless Communications are Industry Leaders providing premier live answering services since 1948. We are proud recipients of the prestigious 2017 Platinum Plus Award of Excellence from CAM-X and coveted ATSI Award winners since 2003! Award Winning Telephone Answering Service!    


Our team of professionals will work with you to provide customized Business Answering Service and Telephone Answering Service Solutions to match all of your company’s communications needs. Alliance Wireless’s customer service representatives will professionally handle all of your calls, 24 hours a day, 365 days a year. We are your Telephone Answering Service.

Alliance Security & Communications

Testimonials

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Testimonial Seven

“My first experience with Alliance was a meeting to plan our overflow call process. They were very warm, friendly and professional; they understood our needs and processes. We’ve had a very open and exceptional working relationship. I would highly recommend their services as our own clients have reported them being top notch. Thank you for your amazing staff and professionalism.” Marc Laflamme; Operations Coordinator; Zycom Technology

Testimonial Six

“RE/MAX has been using Alliance Services for over 10 years now.  During this time they have provided excellent service.  I would not hesitate to recommend Alliance to another business or company. We look forward to continuing our service with them as we move into the future!”   Terra Haggerty, Broker/Manager – REMAX Finest Realty

Testimonial Five

“I use Alliance Wireless as a Virtual Receptionist and I am extremely pleased with the thoroughness and professionalism they demonstrate.  I have 24 hr. availability, only pay when they are actually working on my behalf and never have to worry about sick days, personal days or holidays.  I receive compliments from my callers and clients on a regular basis.  Alliance Wireless is by far the best answering service I have ever used!”   Bryce Parisotto, President/Benefits Consulting Plus

Alliance Wireless hit it out of the park!

"Due to the growth of our business, we needed a partner that would easily adapt to our existing support processes and be able to scale.  Alliance Wireless definitely hit it out of the park.  I have been receiving many compliments from our customers and their ability to adhere to our support processes have allowed us to grow without any concerns to our Tier 1 support."

Steven Parent Chief Customer Officer InteliSys Aviation System

Testimonial Four

We have been Clients of Alliance Wireless Communications for 10+ years. The Operators are spectacular and treat us like family. We are extremely happy with their service! Elaine and Arnie Palmer/Palmer Property Management

Testimonial There

Alliance Wireless is a great way of handling our calls for an Emergency Hotline. The Staff are great and Alliance is clearly committed to providing us with prompt and professional service! Maureen MacLennan/Christ the Redeemer Catholic Schools – AB

Testimonial Two

Alliance Wireless has been handling my Dr. Siegal’s Cookie Diet orders for the past 4 years. I have peace of mind knowing that my calls are being handled by professional, courteous and knowledgeable Operators in addition to the benefit of being available 24/7. They are a great team! Matthew Siegal, President and CEO/Dr. Siegal’s Direct Nutritionals , LLC Vienna, VA

Testimonial One

Alliance Wireless answers my phones with the utmost professionalism at all times. The Operators are outstanding Carlton Crockwell, Sr., President/Safeguard International Security - Bermuda

Meet Our Team


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