Tenants and potential tenants want their concerns and questions answered immediately. Alliance Wireless will prioritize calls based on your specifications. From leaky faucets, lost keys or keycards, or any other concerns tenants may have Alliance Wireless is there to answer calls, 24/7/365.
We major in student property management and understand the need for Property Managers and Property Management firms need to manage their own expenses while providing a superior level of care to these tenants, as well as their parents.
Our experienced Agents are well versed in the calls that many property management firms get, and we get it right on the first call, taking relevant information. We understand that you can be busy at time, and that every single tenant is important. Safety and comfort are paramount to your residents.
A Property Manager whose there for their clients whenever they’re in need shows a level of understanding and compassion, and our Operators work as your first line of tenant customer service. We’re able to integrate with many of the programs already being used and can issue tickets for service if required.
From rental inquiries, tenant concerns, administrative work, and screening telemarketing calls, Alliance Wireless allows for Property Managers to focus on what is important, without the additional cost of a full-time administrative person. Our emergency and after-hours support is second-to-none.