From emergency calls regarding HVAC systems, quotes for your roofing company, electrical concerns from clients, and burst pipes, Alliance Wireless Communications has been representing Trades Companies for over 70 years. By being your “office” outside of the office, Alliance Wireless allows you to focus on the job site, operations, or finances without distraction.
Potential clients need to know that you’re entirely focused on their needs when they call, and loud job sites may lead to mistaking information or contact details. We provide the opportunity to track and serve your clients, relaying important information via text or email in real time, or holding messages until you’re able to return them.
Our professional Answering Service can answer your calls 24/7/365 or to provide after-hours or overflow support. Every call is answered quickly and professionally, allowing for your business to have a consistent customer service strategy that focuses on your customers unique needs.
Alliance Wireless can integrate with existing software to schedule site walks and offers employee check-in or attendance lines for any crew members that work remotely or on separate job sites. This offers another layer of protection and ensures you’re in compliance with current Health and Safety legislation.
Every call is managed as per your instruction, and our Programming private investigators work to exceed your standards. Our award-winning customer service will work with you to qualify leads and manage client expectations, so you can focus on the overall operations of your business.