Unable to answer as your staff are assisting callers on the other line, call forward/no answer after a pre-determined ring will route your line into our toll free number 24/7. All lines being utilized and your clients can’t get through? Call forward/busy will eliminate these frustrating busy signals and potential lost calls.
Multiple lines ringing and your Receptionist is speaking with one of your clients on the other line. Don’t interrupt your callers or place them on lengthy holds. Alliance Communication’s Customer Service Representatives are equipped to answer multiple lines on each toll free # that we assign. Have your lines programmed to ring into our toll free # after a pre-determined ring so all your Clients get the care and attention they deserve.